Resetting the Remote: If none of the above info works, try to the ' reset Xfinity remote ' option. Follow these instructions: Press and hold the "Setup" button for about three seconds until the LED status light turns solid green. Enter 9-8-1 using the numeric keypad. Press the "Setup" button again to complete the reset to factory ...Jan 8, 2023 ... How to reset the Xfinity flex remote. Once remote is reset, follow steps on your flex box.Open The Xfinity My Account App. Scroll Down And Select The TV Tile. Choose “ Troubleshoot .”. Select “ Restart Device ” To Reset The Cable Box. Using The Power Button: Make Sure All Cables Are Tightly Secured. Press And Hold The Power Button On The Front Of The TV Box For 10 Seconds To Restart The Box.If you'd like to upgrade your Xfinity Flex service to Choice TV Select with Xfinity Flex, you can do so right from your streaming TV Box! Here's how: Just say "Upgrade to Xfinity TV" into your Xfinity Voice Remote, or from the main menu (Home screen) or Shop page, select the Upgrade to Xfinity TV tile at the top of the screen or select the ...Balance the box and TV volume: Access the TV Adapter's or TV Box's main menu. Select Setup. Select Audio Setup. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output. Note: If you select No, your current volume settings will be retained.To hard reset the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. The user name and the password will now become the defaults of admin and password. You will lose any customized settings, and they will need to be re-configured from scratch. 0. 0.Apr 20, 2022 · In this video I am going to share steps to fix xfinity cable box not working.This way you can know How To fix Xfinity Cable Box Not Working?We are going to c... 1. Ensure the device is currently powered on. 2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time. 3. Press BOTH the UP and DOWN …Balance the box and TV volume: Access the TV Adapter's or TV Box's main menu. Select Setup. Select Audio Setup. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output. Note: If you select No, your current volume settings will be retained.Unplug the power cord from the DVR. On the front of the DVR, press & hold the POWER & MENU buttons while plugging the power cord back into the DVR. The display should now read "boot". Release the POWER & MENU buttons. Press the UP or DOWN ARROW buttons on the DVR (not the remote) until you see "n dl" on the display.If you are having trouble with your internet or telephone connection, resetting or rebooting your modem may be your first and best step to troubleshoot your ...1 – Locate the reset button. The router reset button is located on the back of the router. The reset button is small and recessed and is normally a different color than the rest of the gateway’s housing. For example, if the gateway is black, the button is likely orange or yellow. This makes it easier to identify.To reset your Xfinity Cable Box: Make sure that your cable box is powered on. Press the 'Power' and 'Menu' buttons on your Comcast remote simultaneously to open up the User Settings menu on your TV. Use the 'Up' and 'Down' arrows on your remote to navigate between the different options on the User Settings menu and find the ...Also, if you dont use a surround sound receiver , and you still have to reboot your cable box with the one splitter connected, try connecting the 2nd splitter as well. So it would be HDMI out on the cable box to the in on the first splitter. Out of the first splitter to the in of the second splitter. Out of the second splitter to the in of your TV.To reset your Xfinity Cable Box: Make sure that your cable box is powered on. Press the ‘Power’ and ‘Menu’ buttons on your Comcast remote simultaneously to open up the User Settings menu on your TV. Use the ‘Up’ and ‘Down’ arrows on your remote to navigate between the different options on the User Settings menu and find the ...Hello, I'd like to help you with your question. Please remember to click the accept button if you are satisfied with my answers. Using the remote control, hold down the 3 key while disconnecting and reconnecting AC power to the DCT700.The XiD TV Box is a Service to Additional TV device that supports both Standard Definition (SD) and High Definition (HD, HDMI-only input) TVs for Xfinity X1. It is not wireless. Customers with a cable subscription would need a Xi5 for wireless connection. I am an Official Xfinity Employee. Official Employees are from multiple teams within ...This is one of the easiest methods to get reset your box; Download the Xfinity app and launch it. Navigate to the bottom menu and search for TV options. Choose the device you want to reset. After the troubleshooting prompt, tap on continue. The screen will refresh, then click the System Refresh option.Here's the first method that allows you to reset the device using the "Help Menu.". Here's what you need to do: Make sure your Comcast is switched on. You need to open the "Settings.". Now, enter the "Help" option. Navigate to the "System Refresh" system and press OK. Select the "Refresh Now" option in the sub-menu and ...1. Locate the reset button on the cable box. It is usually a small reset button near the power cable, the power button, or on the back of the box. 2. Press and hold the reset button for 10-15 seconds. This will reset the cable box and should bring it back to the default settings. 3.470K views 4 years ago. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). ...more.This video will show you how to set up a new Xfinity-Comcast X1 (XiD-P) Cable Box.Learn about transferring your services when you move.When it comes to choosing a cable TV provider, there are numerous options available in the market. One of the most popular choices is Xfinity, which offers a wide range of cable TV...Visit xfinity.com and log in to your account. Go to Account > Support and choose TV & Streaming. Select Troubleshoot and click Continue. Ensure that your Xfinity cable box is switched on in this step. After the system scan is finished, choose Restart a Single TV Box and select your cable box on the TV Box selection screen.We recently upgraded our service and received a self-install kit for a new modem and a new DVR X1 Box. Installing the modem and the internet service is fine. But, when I attempt to watch the "new" channels on my new Cable Box, they are unavailable. I've spoken to two Comcast customer agents. The first indicated that they would "reset" …Things You Should Know. Samsung universal remote: Go the Home screen > Source > Universal Remote > Start, select "Cable/Satellite box," and follow the on-screen instructions. Older Samsung remote: Turn off the cable box, press "Cable" or "Mode" on the remote, press "Set," enter your cable box's code, and turn on the cable box.Yes, you can use your phone as an Xfinity remote. Xfinity offers a mobile app for Android and iOS devices that can function as a remote control for your Xfinity cable box. The app includes the same functions as a physical remote control, including the ability to change channels, control volume, access a full guide and program DVR recordings.Jan 26, 2024 · Use a paperclip or similar tool to press and hold the reset button. You’ll need to hold it for about 5 seconds until the LED on the front of the box changes color or starts blinking. Release the reset button. The Flex box will take a few minutes to reset and restart. You’ll see the welcome screen once it’s ready. Oct 11, 2020 · I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ... Make sure the batteries in your remote control are in place and that your television and cable box are both switched on. Set the TV input to the same one that your Xfinity TV cable box uses. Press and hold the Setup button on your remote control until the top LED turns green. On the remote control, press the Xfinity button.Visit xfinity.com and log in to your account. Go to Account > Support and choose TV & Streaming. Select Troubleshoot and click Continue. Ensure that your Xfinity cable box is switched on in this step. After the system scan is finished, choose Restart a Single TV Box and select your cable box on the TV Box selection screen. Select …Jul 4, 2020 · System refreshes are not the answer anyway to channels not coming in, it’s the signal to the equipment. The codes you’ve posted in other threads mean the channels can’t tune in at that cable outlet, have you moved the box to a different cable outlet? The blue light on your Xfinity Box indicates that your box is booting up and searching for a network connection. If the blue light has been blinking for more than a few minutes, it likely means that the box is having trouble connecting to the network. In this case, you should unplug the power cord to the Xfinity Box for 10-15 seconds and then ...how to reset xfinity cable box with remote? Step 1: Access the Menu. Pick up your Xfinity remote control. Press the Xfinity button to access the main menu of your Xfinity TV Box. Step 2: Navigate to Settings. Using the arrow keys on your remote, move over to the settings menu. What to know when updating your Xfinity X1 TV Box. You can view our OTT streaming partner apps (such as Disney+ or Netflix) on most of our Xfinity X1 TV Boxes. If an X1 TV Box doesn't support an app, you'll be told how to order an updated one when you open the OTT app on X1. Learn more about exchanging your Xfinity X1 TV Box to watch OTT apps. XfinityJamesC. If you have our new 4K DVR, the traditional HDD (Hard Disk Drive) has been replaced with a new silent SSD (Solid State Drive), so it still stores your recordings to a local drive, and just backs everything up to the cloud. I actually had issues with losing the clock display when I upgraded to the new DVR myself. I never realized ...1 year ago. If you disable CEC, then your cable box and tv won't be able to turn each other on or off. That is what CEC does…allows the devices to communicate so that they can turn each other on or off. Re-enable it. You might want to do a system refresh on the cable box. 1.3 years ago. @RolloTomasi wrote: Multiple Xfinity customer service representatives have confirmed that I can use my new wireless boxes with my own router and Wi-Fi network. However I can't seem to figure out how to connect it manually to my network. Upon set up, it just wants to automatically connect to my xFi gateway, which I do not own.The Comcast Digital Transport Adapter, or DTA, facilitates the connection between your television, VCR or DVD player and your cable wall outlet to provide premium cable channels. Resetting will correct a number of issues including a lost signal, frozen channels or channels that display a blue screen.Follow the steps below to perform a reset: 1. Power Cycle the Cable Box. The first step in resetting your Xfinity cable box is to power cycle it. Follow these steps: Locate the power cord connected to the back of the cable box. Unplug the power cord from the wall outlet or power strip. Wait for at least 10 seconds.After that, with the box powered on you will need to hold the power button on the remote for 3 seconds, then press ok, right arrow, down arrow, power. After that the box will reboot if done correctly. Once up and running you will have to go through the setup process again. Comcast really needs to provide a method for a customer to factory reset ...Step 4. Press the remote's "Power" button. Aim the remote control at the cable box. Slowly and continuously press the remote's Channel Up button until the new cable box shuts off. When the cable box shuts off it means that the remote is temporarily programmed with the right code to operate the new cable box.Any equipment you rent from Comcast needs to be returned in order to have that charge removed from your account. You can take the box to your local Comcast store, or to UPS. Either way, make sure you get a receipt in case there are any problems. 0. 0.Restart: On xfinity.com. From the Help Menu. Using the Power Button. From Device Settings. Note: If you have X1 AnyRoom DVR, learn more about restarting your X1 TV Box with that service. You can also learn about: What happens if you restart your TV Box. Scheduled restarts. Restart from xfinity.com. Log in to xfinity.com.The pairing procedure is different for the Xfinity Flex TV box and a TV or Audio Device. To pair your XR16 remote to the Xfinity Flex TV box. Ensure that both your TV and remote are turned on. Choose the appropriate input option for the Xfinity Flex TV box. Point the remote towards your TV and press the voice button.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Re: Reset. No, a factory reset only impacts that device. It does nothing to your Roku user account, so does nothing to any other devices on that account. When you reset the TV, you will link it back to your account and all your existing channels will be reinstalled. But you'll have to add any required authentication to any channel that needs it.Have you ever needed to program a new TV or DVD player onto your Comcast/Xfinity remote but couldn't find your remote instruction manual with all the program...Upgrade your owned modem. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check My Device Info to find out if your equipment is ...You can do a soft reboot by unplugging your comcast box for 60 seconds or more. I did this when I was having trouble with my guide and it cleared up when I plugged it back in.I got 3rd generation fire cube to use with Xfinity cable box because I thought I could change channels on cable box because of "built in Xfinity alexa " compatibility. After setup I am able to switch from fire tv to cable by saying "go to cable". But when I try to change cable channels by saying ex. "go to cnn" or " go to cnn on ...To send a "Peer to peer" message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Notice the sound and picture are broken out into three separate cables. This design improves audio/video quality. S-Video A/V Jacks. The S-Video jack replaced the yellow video cable to increase video quality. The cable is actually two-in-one, sending the color and gray scale in separate cables. This was used for Laser Disc and early DVD.Samsung TV Not Recognizing Xfinity Cable Box. A common reason for a Samsung TV not recognizing an Xfinity cable box is an incorrect input source selection. Ensure the TV is set to the correct input source where the cable box is connected. This can typically be adjusted using the TV's remote control, by navigating to the input or source menu.The light on your Xfinity cable box should be blue. Comcast/Xfinity typically uses a blue light to indicate that the box is on and connected to power, the TV, and the internet. Some models may have a different color, including an orange or white light. When you see a green light, it usually indicates that your Xfinity cable box is downloading ...Learn how to resolve the X1 and Flex error code RDK-03033 — Something's not working.Select a show, movie, or TV channel with the Xfinity TV Remote app. To tune to the selected program in TV Listings, tap Watch on TV. To tune to a channel in TV Listings, tap Watch Channel or the channel number/logo. From the Listings screen, there are many filter options, one of which is Favorites. To manage your list of favorite channels, tap ...Please note that the location of the options within the menus varies by TV Box. Using your Xfinity remote, press the Xfinity or Menu button twice to access the Main Menu. If needed, you can also press the Xfinity or Menu button once to access the Quick Menu, then use the left and right arrows to select the Main Menu tile.Xfinity X1 XG1v4 cable box. I went to the local Xfinity store to swap out my cable box for a 4K capable cable box for my new LG 4K TV. The technician at the store assured me that the cable box I received (Xfinity XG2v2-P) was 4K capable. However, from the posts I'm seeing, it appears that I need an XG1v4 or Xi6 cable box and the only way to ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Oct 3, 2023 · To reset your cable box using the reset button, follow these steps: Locate the reset button on your Xfinity cable box. Using a small, pointed object like a paperclip or pin, press and hold the reset button for about 10 seconds. Release the reset button and wait for your cable box to restart. May 28, 2023 · Visit xfinity.com and log in to your account. Go to Account > Support and choose TV & Streaming. Select Troubleshoot and click Continue. Ensure that your Xfinity cable box is switched on in this step. After the system scan is finished, choose Restart a Single TV Box and select your cable box on the TV Box selection screen. Video Display. To access Device Settings: Press the xfinity button on your remote. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings. Press OK.Just got new Samsung smart TV and am setting it up to xfinity cable box and DVD player and VHS player. Having trouble. Can hear TV but picture is black. Have a splitter box hooked up for dvd and VHS. ... Then all you have to do is change the input by pressing the TV's remote control "input" button to go to the desired input rather than having ...First, the cable box needs to be unplugged from all the TV connections, including the power outlet. After unplugging all connections, wait for at least two minutes before plugging it back in again. Once all the connections are established, the cable box will commence the resetting process.EG. Do you just want to power cycle / reboot it, or do you want to perform a full / hard reset back to factory defaults If it is the latter, locate the WPS pushbutton on the back of the device. Press and hold the button in for 30 seconds.These steps will work not only for cable boxes, but for other devices as well. For example: Playstation or XBOX.Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.Adjusting X1 on-screen text size. Press the xfinity button on your remote and use the right and left arrow keys to highlight the Settings wheel icon. Press OK. Use the down arrow key to highlight Accessibility Settings and press OK. Use the down arrow key to highlight Enhanced Text Readability.In this video I show you how to restart the Xfinity X1 TV Box. If you are having issues with your Xfinity X1 TV Box this is a troubleshooting step you can tr...Yes, you can use your phone as an Xfinity remote. Xfinity offers a mobile app for Android and iOS devices that can function as a remote control for your Xfinity cable box. The app includes the same functions as a physical remote control, including the ability to change channels, control volume, access a full guide and program DVR recordings.Step 2. Plug the audio/video cables running from your second Comcast cable box into the appropriate inputs of your device. Note: Do this instead of plugging the cables into the audio/video selector (Section 1, Step 3) or the television (Section 2, Step 4).I was told that the Xfinity customer service technical support team ( the 800 number you call) has two steps that they are supposed to follow. 1. Refresh the box signal. If that doesn't work, then 2. Check the audio setting and remotely reset it to the appropriate language.There is a little reset button on the back of your Comcast cable box. Get a ball point pen and use it to gently press that small button . This will reset your cable box.Notice the sound and picture are broken out into three separate cables. This design improves audio/video quality. S-Video A/V Jacks. The S-Video jack replaced the yellow video cable to increase video quality. The cable is actually two-in-one, sending the color and gray scale in separate cables. This was used for Laser Disc and early DVD.On the Settings menu, use the down arrow button to highlight Preferences. Then, press OK. On the Preferences menu, highlight General, and press OK. On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK.- If you have a DTA (small cable box) and your remote control has a LANG button on it, press it. - If you have an HD or SD full cable box (non X1 with a blue on-screen guide) : Press the Menu button twice on the Comcast Universal Remote Control. A new screen below will appear, with the top-left option automatically selected.Aug 17, 2023. 6 min read. Xfinity's X1 DVR offers you the best of all worlds. Xfinity's cable box gives you access to live TV, sports, loads of on-demand entertainment, your favorite streaming apps, a decent DVR storage space, and top-notch technology. You'll get to watch what you want within seconds with a voice remote and get daily updates on ...keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Exchange your remote for a new one. We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Retail Store near you. If you're an Xfinity X1 or Flex customer, you can also order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the ...Aug 17, 2023. 6 min read. Xfinity's X1 DVR offers you the best of all worlds. Xfinity's cable box gives you access to live TV, sports, loads of on-demand entertainment, your favorite streaming apps, a decent DVR storage space, and top-notch technology. You'll get to watch what you want within seconds with a voice remote and get daily updates on ...Picture Size Keeps Changing. Why does the picture size change. I'll be watching something when suddenly the picture size becomes enlarged. This is happening more frequently. The only way I can fix this is to unplug the cable box for 30 seconds. The cable is plugged into the box and an HDMI cable goes from the box to the TV.Amazon daily deal: https://amzn.to/3pjLcC4Xfinity remote XR16 shows red led light when pressed the button and not function properly. 1st replace the 2 AA bat...
Chat with an Xfinity rep online. Visit a local Xfinity store in person. Complete a cancelation form online. Mail a cancelation request, including your full billing name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests.. Kyfires portal
Before calling a Comcast representative to fix your signal issues, you should try doing a reboot by taking the following steps; Turn off your Comcast cable box manually. Wait a while. Turn the cable box …To reset these modems, locate the "Reset" button on the front or back of your modem. The location varies from one model to the next, but the button is always cleared marked. Press and hold the ...How do I refresh my Comcast cable box? To refresh your Xfinity cable box, press the A button on your Xfinity remote, select the system refresh tile, and press ok on the refresh now option. How long does it take for a Comcast cable box to reset? In most cases, Comcast cable boxes should reset in about 15 minutes. However, in some cases, the ...We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and …Try restarting the modem/router if the white blinking light on your Xfinity router is still present. Wait a few seconds before unplugging the router's power cord from the back. After that, reconnect the cable and wait for the router to turn back on. Your Xfinity router may have a firmware issue if you've tried everything listed above and it ...After a series of issues with my cable box, an Xfinity tech replaced the box (which had a faulty HDMI input port) with a different style box (no clock or recording indicator lights). When I went to Hulu, there was a message to upgrade my this box which I ignored (selecting remind me in 30 days) and was able to log into Hulu.Make sure your cables are tightly secured. Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart. Restart using the power cord. If your TV Box does not have a Power button (includes XG1v4 DVR TV Boxes and Xi5/Xi6 … See moreLearn how to change or reset your password.How to fix your xfinity remote to cable BoxI can see why this is a common problem if two remotes from the store had the same problem. Perhaps Comcast/ Xfinity stores and technical support technicians should be trained to understand this type of issue. The technical support people kept trying to reset my streaming box from their network access many times!Step 6. Press the "Power" key on the remote control. Wait three seconds and press the "TV" key on your remote control. Repeat this step until your Dynex television turns off, which indicates the correct code was entered.TV: When programmed, enables control of your TV. Cable: Enables control of your Digital Set-Top Box. Power: Turns on or off the Digital Set-Top Box, TV or AUX component. Setup: Programs your remote to control your TV, DVD player, VCR or audio device. All On: Turns on or off all of the devices programmed into the remote control.Hello, I'd like to help you with your question. Please remember to click the accept button if you are satisfied with my answers. Using the remote control, hold down the 3 key while disconnecting and reconnecting AC power to the DCT700.Installation Instructions by Device. Choose your modem model below to receive simple step-by-step instructions for installing a new battery. The Xfinity Gateway or modem model can be found on the front or bottom of the device. CGM4331COM/ TG4482A. Arris TG852G/TG862G..
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